Shipping Policy

This Shipping Policy applies to all orders placed on www.kamikinvestment.com (“the Website”), operated under the brand name kamikinvestment (“we”, “us”, “our”). By completing a purchase on the Website, you agree to the terms set out below.

1. Geographic Coverage

We deliver exclusively to destinations within Europe. Orders submitted with delivery addresses outside Europe will not be processed.

2. Order Processing & Transit Times

Order Processing: Orders are processed and dispatched within 1 to 2 business days following payment confirmation.
Transit Time: Estimated delivery times range from 4 to 10 business days following dispatch.
Carriers: Deliveries are handled in cooperation with priority shipping services provided by recognized international carriers, including DHL, FedEx, and UPS.

Confirmation of order dispatch and assignment of the carrier tracking number
Arrival at carrier sorting facilities
Out for local delivery

Customers are advised to monitor their inbox and spam/junk folders to ensure receipt of tracking communications.

4. Delayed or Missing Shipments

In the event that a shipment exceeds the standard estimated delivery timeframe (10 business days post-dispatch):

Customers should contact customer support via mediator@kamikinvestment.com.
kamikinvestment will initiate a formal trace and investigation with the designated carrier to establish the status of the shipment.
Based on the outcome of the carrier investigation, kamikinvestment will provide an appropriate resolution, which may include issuing a full refund or dispatching a replacement shipment.

Customers are responsible for ensuring that complete and accurate shipping details are submitted at checkout.
kamikinvestment shall not be held liable for non-delivery or delivery failure resulting from inaccurate, incomplete, or invalid address information supplied by the customer.

Email: mediator@kamikinvestment.com
* Website: www.kamikinvestment.com